Who We Are

Quartz Spa is part of Crystal Clear International Ltd. Crystal Clear  is committed to maintaining the trust and confidence of our visitors to our web site. In particular, we will not share, sell or trade email lists with other companies and businesses for marketing purposes. In this Privacy Notice we provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types Of Data We Collect

Website Cookies

What Are Cookies?

Like most websites, the Quartz Spa website use cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you shop with us online.  They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information Collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.  Crystal Clear can use cookies to monitor your browsing and purchasing behaviour.

How Are Cookies Managed?

The cookies stored on your computer or other device when you access our websites are designed by:

– Crystal Clear, or on behalf of Crystal Clear, and are necessary to enable you to a make purchases on our website;

– third parties who participate with us in marketing programmes; and

– third parties who broadcast web banner advertisements on behalf of Crystal Clear.

What Are Cookies Used For?

The main purposes for which cookies are used are: –

1. For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.
2. For Crystal Clear to market to you, particularly web banner advertisements and targeted updates.
3. To enable Crystal Clear to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.
4. To enable Crystal Clear meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

How Do I Disable Cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   Further details on how to disable cookies for the most popular browsers are set out below: –

For Microsoft Internet Explorer:

1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Google Chrome:

1. Choose Settings> Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

For Mozilla firefox:

1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu Files”> “Preferences”
2. Privacy

Google Analytics

When someone visits www.crystalclear.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for news emails and offers, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, Campaign Monitor, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitor’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer, data@crystalclear.co.uk

Access To Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer data@crystalclear.co.uk

Changes To This Privacy Notice

We will review this policy every 6 months and contact you with any updates to the policy. This Policy was last reviewed and amended on the 1^st May 2018.